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Customer Development Executive

Date: Aug 13, 2019

Location: Selangor, 10, MY

No Relocation Assistance Offered
# 74243 - Selangor, Selangor, Malaysia

Location: Selangor


Roles & Responsibilities : 


Core Responsibilities

  • Liaise with Order Processing Team to plan, analyze and forecast customers’ needs and to follow up on orders to ensure on time and complete deliveries
  • Develop a partnership that is beneficial to CP and that builds customer relationship
  • Effectively and efficiently execute assigned activities such as big hit execution, road shows and detailing to increase sales volume, distribution and market share
  • Understand CP’s customer plans and activities for customers to leverage and drive more shoppers to the store
  • Monitor activity at store level and communicating competitive, category and product information that impact sales results
  • Provide customers with an objective and trustworthy analysis of their business to derive customer and shopper insights and develop collaborative strategies to drive incremental growth opportunities
  • Provide effective coverage and visiting assigned stores or customers with required frequency
  • Proactively understand the customers’ needs and developing business solutions to meet Colgate and customers’ requirements
  • Procure additional second site displays for planned promotions or to reduce stock inventory at the retail store level
  • Maintain relationship with customers to ensure business continuity


Day to Day Responsibilities

  • Prepare payment request to secure collection as per payment term
  • Ensure that customers carry an appropriate portfolio of Colgate products that receive optimal exposure at the retail store level
  • Give guidance and coach merchandiser to continuously improve CP in-store merchandising quality - propose to add
  • Ensure excellent 5Ps execution at trade
  • Plan and monitor BH/mailer promotion set up on time as per CP guideline
  • Consistently feedback competitors activities at trade
  • Ensure Home shelf are merchandised accurately as per planogram
  • Conduct shop floor audit for effective merchandising as per RE Handbook or customer’s planogram
  • Consistently check for correct product assortment, effective utilization of POP and availability of pricing
  • Proactively ensure new product distribution through Speed to Market within 14 days


Required Qualifications

  • A Bachelor's Degree
  • 2 years more of Consumer Goods Industry Experience (preferred)
  • 2 years more of Functional Experience (preferred)


Skills :


  • Interpersonal Skills
  • Communication Skills


Leadership Competencies :


  • Effective Execution
  • Influence / Negotiation
  • Planning /Priority Setting 


Functional Competencies :


  • Understanding our Environment
  • In-Store Execution
  • Customer Influence & Negotiation
  • Customer / Service Provider Collaboration
  • RE / Customer Strategy











Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Are you interested in working for Colgate-Palmolive? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognized brand names as Colgate, Palmolive, elmex, Tom’s of Maine, Sorriso, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sanex, Elta MD, PCA Skin, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Science Diet and Hill’s Prescription Diet. 

For more information about Colgate’s global business, visit the Company’s web site at To learn more about Colgate Bright Smiles, Bright Futures® oral health education program, please visit To learn more about Hill's and the Hill’s Food, Shelter & Love program please visit To learn more about Tom’s of Maine  please visit

Reasonable accommodation during the application process is available for persons with disabilities. Please contact with the subject "Accommodation Request" should you require accommodation.