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Quality Analyst

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Date: Jul 10, 2018

Location: San Jose Iturbide, GUA, MX

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognized brand names as Colgate, Palmolive, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom’s of Maine, Sanex, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Science Diet, Hill’s Prescription Diet and Hill’s Ideal Balance.

For more information about Colgate’s global business, visit the Company’s web site at http://www.colgatepalmolive.com. To learn more about Colgate Bright Smiles, Bright Futures® oral health education program, please visit http://www.colgatebsbf.com. To learn more about Hill's and the Hill’s Food, Shelter & Love program please visit hillspet.com. To learn more about Tom’s of Maine  please visit  http://www.tomsofmaine.com.

Location: San Jose Iturbide, Guanajuato, Mexico
No Relocation Assistance Offered
# 67102

 

Position Purpose:

 


Maintain the KPIs or improve the trends of consumer complaints of products manufactured in the plant, supporting the subsidiaries in the analysis and monitoring of consumer complaints and local regulations.

 

Let’s talk about responsibilities:

 

  • Receives, selects and captures in the system, samples of consumer complaints received in Mission Hills.
  • Follow up on the analysis of consumer complaints with the different areas.
  • Upload the consumer complaint analysis to CRS and adjudicate complaints.
  • Analyzes the complaints assigned to quality and establishes corrective / preventive actions in the corresponding format.
  • Generates weekly reports of closing consumer complaints for Oral Care in the LATAM region
  • Follow up on the implementation of corrective / preventive actions generated by consumer complaints
  • Follow up on the KPIs and trend analysis for consumer complaints in Mexico, LATAM and NA.
  • Supports subsidiaries with the analysis of consumer complaints (Canada and Brazil)
  • Perform Warning Limits analysis

 

What you need for this position:

 

  • Bachelor's degree in Chemical Engineer, etc.
  • English
  • 1-2 years of Quality experience, chemical physical analysis

 

 

 

Are you interested in working for Colgate-Palmolive? You can apply to work with us using this online application. Attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process.

Become part of our team. We look forward to your application.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, or any other characteristic protected by law.

 


Job Segment: Logistics, Chemical Engineer, Quality, Operations, Engineering

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