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Customer Development Specialist/Associate Customer Development Manager - Walmart eCommerce

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Date: 14-Sep-2017

Location: Rogers, AR, US


Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognised brand names as Colgate, Palmolive, Mennen, Softsoap, Irish Spring, Tom's of Maine, Ajax, Fabuloso, Haci Sakir, elmex and Suavitel, as well as Hill's Science Diet and Hill's Prescription Diet.

Location: Rogers, Arkansas, United States

Relocation Assistance Offered Within Country


This new role will manage all elements for Colgate’s eCommerce business with Walmart, including & This role will elevate Colgate’s online business by translating brand strategies into sales & marketing plans to drive category, share & sales. You will also work closely with the COE in New York, and be flexible to travel to Walmart’s San Bruno CA office & Jet’s NJ office for customer meetings.


We are looking for someone who can elevate the eCommerce knowledge in our team & will be seen as & as great to do business with.  Ideally, you are currently working with or on an ecommerce business, and managing the day to day. You’re also involved in developing the strategic plans that are helping you elevate your engagement & and your brands with your existing customer. You know how to optimize your content to engage and excite customers, as well as how to work with your buyers to deliver best in class partnership to ensure mutual growth is being delivered.  You know what buttons to push to get the best ROI or ROO. You are organized, efficient & passionate about ecommerce, and constantly curious on new and innovative ways to work with customers.


 Roles and responsibilities include but are not limited to:


• Be the leader in online engagement with our shoppers, optimizing search, content & shopper marketing activites

• Partner with & to grow sales, profitability, share & improve forecasting by using Colgate’s internal tools

• Own the eCommerce P&L & deliver on all KPIs including Net Sales, GTN, Profit, Market Share, Consumption, ROI & executional excellence.

• Work with &'s supply chain teams to ensure our products are always in stock

• Utilize tools such as Clavis to identify & implement opportunities

• Be the expert in Prodigi to ensure all content is up to date and best in class

• Manage all elements of Colgate’s JBP for your brands, including touch bases with your buyers

• Manage portfolio, product set-up, new item planning, promotion planning, forecasting volumes, inventory management, and creative content and implement promotion & marketing activities for each customer.

• Work cross functionally with other team members to ensure alignment of strategy across categories and brands

• Identify causes of 5P activities performance, both internal and external, and participate in the monthly discipline process

• Own all elements of the ecommerce (CBP) plan, manage 5Ps, forecasting and planning from beginning to end internally & externally

•Be the Champion of eCommerce within Colgate’s Walmart Team & in the organisation



• BA/BS Degree required

• Current eCommerce customer management experience required or currently managing an eCommerce customer

• Currently working with online customers in the consumer goods (or similar space) required

• 3-5 years experience in Customer Management roles with experience managing customers and/or shopper marketing/marketing experience preferred.

• Experience using Prodigi and/or Clavis will be positively received

• Ability to travel approximately 30-50% of your time




Are you interested in working for Colgate-Palmolive? Then apply using this online application. Attach all relevant documents such as a cover letter and resume or CV. Applications received by email are not considered in the selection process.

Become part of our team. We look forward to your application.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, gender identity, sexual orientation, national origin, ethnicity, age, disability, veteran status, marital status, or any other characteristic protected by law.

Nearest Major Market: Fayetteville

Job Segment: Supply Chain Manager, Marketing Manager, Manager, Supply, Supply Chain, Operations, Marketing, Management

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