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Customer Development Specialist/Associate Customer Development Manager - Walmart eCommerce

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Date: 16-Jun-2017

Location: Rogers, AR, US


Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognised brand names as Colgate, Palmolive, Mennen, Softsoap, Irish Spring, Tom's of Maine, Ajax, Fabuloso, Haci Sakir, elmex and Suavitel, as well as Hill's Science Diet and Hill's Prescription Diet.

Location: Rogers, Arkansas, United States

Relocation Assistance Offered Within Country


Colgate-Palmolive Company invites applications for the above role based in our Rogers, AR office.


This new role will manage all elements for Colgate’s eCommerce business with Walmart, including & This role will elevate Colgate’s online business by translating brand strategies into sales & marketing plans to drive category, share & sales. You will also work closely with the COE in New York, and be flexible to travel to Walmart’s San Bruno CA office & Jet’s NJ office for customer meetings.


Roles and responsibilities include but are not limited to:

• Own the eCommerce P&L & deliver on all KPIs including Net Sales, GTN, Profit, Market Share, Consumption, ROI & executional excellence.

• Partner with & to grow sales, profitability, share & improve forecasting by using Colgate’s internal tools

• Work with &'s supply chain teams to ensure our products are always in stock

• Be the leader in online engagement with our shoppers, optimizing search, content & shopper marketing activites

• Utilize tools such as Clavis to identify & implement opportunities

• Be the expert in Prodigi to ensure all content is up to date and best in class

• Manage all elements of Colgate’s JBP for your brands, including touch bases with your buyer/s

• Manage portfolio, product set-up, new item planning, promotion planning, forecasting volumes, inventory management, and creative content and implement promotion & marketing activities for each customer.

• Conduct re-evaluation of 5P activities using what-if analysis, and draw upon other team resources (e.g. input from Finance Manager/Supply Chain Manager).

• Work cross functionally with other team members to ensure alignment of strategy across categories and brands

• Identify causes of 5P activities performance, both internal and external, and participate in the monthly discipline process

• Own all elements of the CBP plan, manage 5Ps, forecasting and planning from beginning to end internally & externally

•Be the Champion of eCommerce within Colgate’s Walmart Team



• BA/BS Degree required

• 3-5 years experience in Customer Management roles with experience managing customers and/or shopper marketing/marketing experience preferred.

• eCommerce customer management preffered

• Experience using Prodigi and/or Clavis will be positively received

• Experience working in consumer product goods or similar industry required

• Ability to travel approximately 30-50% of your time



Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, gender identity, sexual orientation, national origin, ethnicity, age, disability, veteran status, marital status, or any other characteristic protected by law.

Nearest Major Market: Fayetteville

Job Segment: Supply Chain Manager, Marketing Manager, Manager, Supply, Supply Chain, Operations, Marketing, Management

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