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Associate Customer Development Manager: Wal-Mart eCommerce

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Date: Nov 8, 2018

Location: Rogers, AR, US

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognized brand names as Colgate, Palmolive, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom’s of Maine, Sanex, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Science Diet, Hill’s Prescription Diet and Hill’s Ideal Balance.

For more information about Colgate’s global business, visit the Company’s web site at To learn more about Colgate Bright Smiles, Bright Futures® oral health education program, please visit To learn more about Hill's and the Hill’s Food, Shelter & Love program please visit To learn more about Tom’s of Maine  please visit

Location: Rogers, Arkansas, United States
Relocation Assistance Offered Within Country
# 67342



This role manages all elements for Colgate Palmolive’s eCommerce business with Walmart, including & The individual in this role will elevate Colgate’s online business by translating brand strategies into sales & marketing plans to drive category, share & sales. You will also work closely with the COE in New York, and be flexible to travel to Walmart’s eCom offices in San Bruno CA & Hoboken NJ for customer meetings. As the eCommerce expert for Walmart on the team, you'll also get regular opportunities to gain exposure to senior leaders within the business.


We are looking for someone who can elevate the eCommerce knowledge in our team & will be seen as & as great to do business with. 

Ideally, you are currently working with or on an ecommerce business, and managing the day to day. You’re also involved in developing the strategic plans that are helping you elevate your engagement & and your brands with your existing customer. You know how to optimize your content to engage and excite customers, as well as how to work with your buyers to deliver best in class partnership to ensure mutual growth is being delivered.  You know what buttons to push to get the best ROI or ROO. You are organized, efficient & passionate about ecommerce, and constantly curious on new and innovative ways to work with customers.



Roles and responsibilities include but are not limited to:


• Be the leader in online engagement with our shoppers, optimizing search, content & shopper marketing activites

• Partner with & to grow sales, profitability, share & improve forecasting by using Colgate’s internal tools

• Own the eCommerce P&L & deliver on all KPIs including Net Sales, GTN, Profit, Market Share, Consumption, ROI & executional excellence.

• Work with Walmart’s eCommerce supply chain teams to ensure our products are always in stock

• Utilize tools such as Clavis to identify & implement opportunities

• Be the expert in Prodigi to ensure all content is up to date and best in class

• Manage all elements of Colgate’s JBP for your brands, including touch bases with your buyers

• Manage portfolio, product set-up, new item planning, promotion planning, forecasting volumes, inventory management, and creative content and implement promotion & marketing activities for each customer.

• Work cross functionally with other team members to ensure alignment of strategy across categories and brands

• Identify causes of 5P activities performance, both internal and external, and participate in the monthly discipline process

• Own all elements of the ecommerce (CBP) plan, manage 5Ps, forecasting and planning from beginning to end internally & externally

•Be the Champion of eCommerce within Colgate’s Walmart Team & in the organisation




• BA/BS Degree required

• At least 2 years ecommerce customer management experience required

• Currently working with online customers in the consumer goods (or similar space) required

• 3-5 years experience in Customer Management roles with experience managing customers and/or shopper marketing/marketing experience preferred.

• Experience using Prodigi and/or Clavis will be positively received

• Ability to travel approximately 30-50% of your time


Are you interested in working for Colgate-Palmolive? You can apply to work with us using this online application. Attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process.

Become part of our team. We look forward to your application.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, or any other characteristic protected by law.


Nearest Major Market: Fayetteville

Job Segment: Manager, Supply Chain Manager, Marketing Manager, Supply, Supply Chain, Management, Operations, Marketing

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