Share this Job

Associate Technical Analyst Voice and Video

Date: Aug 9, 2019

Location: Piscataway, NJ, US

No Relocation Assistance Offered
# 73524 - Piscataway, New Jersey, United States

The position of Associate Unified Communications (UC) Technical Analyst in the Global IT organization. This candidate will join the UC team in the design, implementation, and maintenance of Voice and Video Communications systems and services including VoIP, TDM, SIP services, automated call distribution, voice mail, unified messaging, audio conferencing, mobility, IP gateways, immersive video, contact centers, and networking infrastructure.
This position is a hands-on, technical position. The candidate will have proven experience in IP telephony and will collaborate with teams to successfully and seamlessly integrate communications systems globally. This candidate will operate, analyze, and improve the global UC infrastructure.

Other responsibilities Include:

  • Performing day-to-day telecom operations and assisting in the administration and maintenance of telecom equipment and infrastructure
  • Maintaining and updating  the UC Lab environment
  • Evaluating new deployment designs and suggesting modifications
  • Identifying problem  trends, creating solutions, and developing preventative maintenance and improvement plans
  • Monitoring and managing VoIP and Telepresence performance
  • Working closely with managed service vendors to drive project initiatives and service levels
  • Designing, deploying, and supporting new UC applications and services
  • Developing and updating technical standards documentation

Required Qualifications

  • A minimum Bachelors Degree preferably in Computer Science, Communications, or equivalent experience
  • Minimum five experience years working in a corporate IT 
  • Preffered hands-on experience in LAN WAN VoIP and Video.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Are you interested in working for Colgate-Palmolive? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognized brand names as Colgate, Palmolive, elmex, Tom’s of Maine, Sorriso, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sanex, Elta MD, PCA Skin, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Science Diet and Hill’s Prescription Diet. 

For more information about Colgate’s global business, visit the Company’s web site at To learn more about Colgate Bright Smiles, Bright Futures® oral health education program, please visit To learn more about Hill's and the Hill’s Food, Shelter & Love program please visit To learn more about Tom’s of Maine  please visit

Reasonable accommodation during the application process is available for persons with disabilities. Please contact with the subject "Accommodation Request" should you require accommodation.

Nearest Major Market: New Jersey

Job Segment: Telecom, Telecommunications, Computer Science, Network, Technology