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Customer Development Associate Analyst / Business Analyst

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Date: Jul 13, 2018

Location: Mumbai, MH, IN

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognised brand names as Colgate, Palmolive, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom’s of Maine, Sanex, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Science Diet, Hill’s Prescription Diet and Hill’s Ideal Balance.

For more information about Colgate’s global business, visit the Company’s web site at http://www.colgatepalmolive.com. To learn more about Colgate Bright Smiles, Bright Futures® oral health education programme, please visit http://www.colgatebsbf.com. To learn more about Hill's and the Hill’s Food, Shelter & Love programme please visit hillspet.com. To learn more about Tom’s of Maine  please visit  http://www.tomsofmaine.com.

Location: Mumbai

 

Job Title :

 

 

Customer Development Business Analyst

 

Desired Candidate’s –Job Summary                                              

This position will act as the first line of support for CD Demand systems (Sales & Distribution). Position will also lead the execution of all projects activities.

Principal Duties & Responsibilities

  • Understands and applies Information Technology standards to daily support and project implementation activities
  • Applying conceptual knowledge of business processes and technology to solve complex business processes and
    procedural problems. 
  • Identify and assess new technologies and concepts that can add value to the business.
  • Manage and/or perform the design, testing and applications of SAP systems configuration in line with agreed timeframes, business requirements and global standards.
  • Document detailed specifications of configuration design, test and training programs
  • Maintain Production Systems reliability through correct utilization of GIT standard support and Governance processes
  • Support day to day business requirements according to Global SLA
  • Deliver solutions to solve business requirements considering priorities and resources available
  • Partner with internal Information Technology Organizations such as Global Development, Risk Management and the Americas Shared Service Organization and other cross-functional business units as necessary.
  • Build and maintain positive relationships with GIT Peers, Business partners, customers and external resources
  • Participate and contribute in special projects or initiatives such as institutional programs, committees and others 
  • Lead and coordinate Project Implementation across the division
  • Collaborate with other GIT and external partners to deliver business requirements
  • Ensure the proper use of Information Technology project management GIT 5 project management methodology to comply of Information Technology governance practices.

 

Education/ Experience Requirements

Minimum Education/Experience: 

  • Bachelor’s or Master’s degree in Information Management, Business Administration, or related subject required
  • Minimum of three  years of information management or related experience
  • A proven track record of performance with at least 5 years on IT Role developing, configuring and implementing SAP ECC Sales & Distribution module with emphasis on pricing, rebates and order to billing processes.
  • Strong oral & written communication skills with an ability to express complex technical concepts in business terms and business needs in technical specifications in English.
  • Very strong ability to adapt and work effectively with a variety of situations, technologies, individuals and cultures.
  • Strong desire to expand knowledge of SAP applications on a technical level
  • Able to adapt and work effectively with a variety of situations, individuals, and technologies

Areas of Skills

  • Strong organizational and analytical skills and attention to detail
  • Good conceptual skills
  • Ability to identify, analyze, and resolve problems logically and systematically to identify and communicate root cause
  • Ability to effectively communicate technical information verbally as well as in written formats
  • Proficient English language skills

 

Competencies  :

Problem Solving: Ability to consider multiple dimensions of a problem (business, technology, resources, timing, interdependencies, etc.) in order to come up with an optimal solution that positively impacts all stakeholders

Team work & Collaboration: Fostering an environment that values teamwork and sharing of ideas, work, etc.

Customer focus: Putting the consumer and customer at the heart of everything; taking action to meet consumer / customer / profession needs and increase satisfaction; considering both internal and external stakeholder needs.

Effective execution: Achieving results with speed and excellence; eliminating unnecessary work; adding value to the organization by motivating others to action; holding self and others accountable for results.

Business Process Knowledge: Understands business processes, their interdependencies across functions and technologies in order to deliver value-added solutions

Roles & Responsibilities:

 

 

 

 

 

 

Experience :

 

 

Minimum

 

Qualification :

 

 

Graduate

 

Job Location :

 

 

Mumbai (Powai)

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, gender identity, sexual orientation, national origin, ethnicity, age, disability,  marital status, or any other characteristic protected by law.


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