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CBS Learning Delivery Analyst

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Date: 16-Jan-2018

Location: Mumbai, MH, IN

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognised brand names as Colgate, Palmolive, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom’s of Maine, Sanex, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Science Diet, Hill’s Prescription Diet and Hill’s Ideal Balance.

For more information about Colgate’s global business, visit the Company’s web site at To learn more about Colgate Bright Smiles, Bright Futures® oral health education programme, please visit To learn more about Hill's and the Hill’s Food, Shelter & Love programme please visit To learn more about Tom’s of Maine  please visit

Location: Mumbai, Maharashtra, India
Relocation Assistance Offered Within Country
# 59245


Job Title: CBS Learning Delivery Analyst






Department :  Global Learning      Division : Global HR   Location : Mumbai







Job Summary                                               


As part of the CBS Learning Team, this position is responsible for coordination, development and implementation of learning solutions. The role is also responsible for providing training feedback and recommending opportunities to improve the learner’s experience.



Principal Duties & Responsibilities


  • Communicate to CBS Learning in Mumbai Scheduled Offerings for business units based on needs
  • Logistic coordination of instructor-led training courses (classroom or virtual) and train-the-trainer sessions
  • Coordinate, schedule, and setup virtual and classroom meetings
  • Partner with Operational Services HR for onsite classroom logistics


  • Provide support to instructors and participants prior to, and during sessions (test content, resolve technical issues)


  • Provide post-session support as required


  • Support target audience identification and session management (eg: run gap report)


  • Facilitate training deployment, including communication with participants


  • Track attendance / completion, confirm learner and instructor credit, etc.


  • Provide relevant stakeholders with applicable training feedback


  • Provide support and adhere to regulatory compliance requirements (attendance, collect feedback, distribute records as required)



This is not an exhaustive list of duties or functions.



Education/ Experience Requirements

Minimum Education/Experience: 

  • Up to 3 years of HR/Learning/Operation experience
  • 2+ years of Learning on the ground experience
  • Bachelor education, Master preferred
  • English: fluent (speaking, reading, writing)



 Areas of Skills


  • General understanding of the Learning process
  • Strong organization skills, attention to detail and follow through to resolve any outstanding issues
  • Strong written and verbal communication skills; manages internal communications and external / client communications with detailed support and assistance
  • Demonstrates customer focus
  • Ability to perform administrative activities.
  • Ability to work effectively in a fast-paced, self-directed team-based environment
  • Strong time management skills to prioritize effectively and handle multiple, aggressive deadlines
  • Strong project and process management skills


Leadership Competencies  


  • Ability to express oneself to provide information to others effectively and in a succinct manner
  • Effective execution, balances speed with quality in achieving goals
  • Anticipates and removes potential roadblocks and develops contingency plans when needed
  • Manages expectations of others and set actionable plans to support successful achievement
  • Monitors progress and adapts plans according to changes in circumstances
  • Works effectively with people in other departments, functions and regions
  • Collects information from different sources to identify patterns, trends and solutions
  • Adopts a flexible approach to problem-solving that leads to effective solutions
  • Takes quick action to resolve customer  issues


Functional Competencies  


  • Prior experience as Training Analyst on the ground preferred


Travel Requirements

  • Expected percentage of travel: minimal

Are you interested in working for Colgate-Palmolive? You can apply to work with us using this online application.  Attach all relevant documents such as a cover letter and resume or CV. Applications received by email are not considered in the selection process.

Become part of our team. We look forward to your application.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, gender identity, sexual orientation, national origin, ethnicity, age, disability,  marital status, or any other characteristic protected by law.

Job Segment: Law, Learning, Compliance, Legal, Human Resources

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