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CBS HR Technology Leader

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Date: 14-Nov-2017

Location: Mumbai, MH, IN

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognised brand names as Colgate, Palmolive, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom’s of Maine, Sanex, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Science Diet, Hill’s Prescription Diet and Hill’s Ideal Balance.

For more information about Colgate’s global business, visit the Company’s web site at To learn more about Colgate Bright Smiles, Bright Futures® oral health education programme, please visit To learn more about Hill's and the Hill’s Food, Shelter & Love programme please visit To learn more about Tom’s of Maine  please visit

Location: Mumbai, Maharashtra, India
Relocation Assistance Offered Within Country
# 50975



Job Title: CBS HR Technology Leader


Department :  CBS HR      Division : CBS   Location : Mumbai

Job Summary                                              

This position will act as the first line of support for all troubleshooting and issue resolution for HR systems, including SuccessFactors and  Position will also lead the coordination and execution of all upgrade support activities.

Principal Duties & Responsibilities

  • Respond to routine transaction requests for SuccessFactors and activities
  • Be the first line of support for all troubleshooting and issue resolution, including evaluating incoming cases and assigning to appropriate resource for resolution
  • Work with all relevant teams in CBS, COHRE and GIT to research, analyze, troubleshoot and resolve Success Factors and system issues
  • Conduct root cause analysis of problems and apply business knowledge and practical experience to recommend system and product enhancements
  • Escalate issues to GIT/GSSO teams as needed
  • Develop test scripts based on business requirements, perform  thorough testing of fixes and document results
  • Lead the coordination and execution of testing cycles, troubleshooting and issue resolution for all planned  upgrades and rollouts of enhancements for all HR systems, collaborating with GIT and HR teams to ensure successful implementation
  • Lead the execution of ongoing testing and documentation requirements necessary to support and maintain LMS validation
  • Make system configuration changes as necessary for key system enhancements


Education/ Experience Requirements

Minimum Education/Experience: 

  • Bachelor’s or Master’s degree in Information Management, Business Administration, or related subject required
  • Minimum of five  years of information management or related experience
  • Experience with SAP, SuccessFactors and/or highly preferred
  • Human Resources functional knowledge desirable
  • Experience working with HR systems / technology application desirable

Areas of Skills

  • Strong organizational and analytical skills and attention to detail
  • Good conceptual skills
  • Ability to identify, analyze, and resolve problems logically and systematically to identify and communicate root cause
  • Ability to effectively communicate technical information verbally as well as in written formats
  • Proficient English language skills


Leadership Competencies  

Consumer / Customer Focused -  Takes quick action to resolve customer issues

Effective Execution – Balances speed with quality in achieving goals

Planning / Priority Setting – Manages expectations of others and negotiates priorities

Functional Competencies  

HR Functional Competence

Technology Utilization

Personal Credibility

Travel Requirements

Up to 10%

Are you interested in working for Colgate-Palmolive? You can apply to work with us using this online application.  Attach all relevant documents such as a cover letter and resume or CV. Applications received by email are not considered in the selection process.

Become part of our team. We look forward to your application.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, gender identity, sexual orientation, national origin, ethnicity, age, disability,  marital status, or any other characteristic protected by law.

Job Segment: ERP, SAP, HR, Technology, Research, Human Resources

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