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CBS Learning Delivery Leader

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Date: 25-Dec-2017

Location: Mumbai, MH, IN

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognised brand names as Colgate, Palmolive, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom’s of Maine, Sanex, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Science Diet, Hill’s Prescription Diet and Hill’s Ideal Balance.

For more information about Colgate’s global business, visit the Company’s web site at http://www.colgatepalmolive.com. To learn more about Colgate Bright Smiles, Bright Futures® oral health education programme, please visit http://www.colgatebsbf.com. To learn more about Hill's and the Hill’s Food, Shelter & Love programme please visit hillspet.com. To learn more about Tom’s of Maine  please visit  http://www.tomsofmaine.com.

Location: Mumbai, Maharashtra, India
Relocation Assistance Offered Within Country
# 58317

 

Job Title: CBS Learning Delivery  Leader 

 

 

 

Department :  Global Learning      Division : Global HR   Location : Mumbai

 

 

 

 

 

                       

Job Summary                                               

 

This position is responsible for partnering with Business HR in the overall planning and implementation of the ongoing and annual training plan and for providing insights on improvement of all courses including instructor-led, virtual and blended.  The role is also responsible determining the optimal training plan to support global and local priorities. Provides effective guidance and support to the Colgate Business Services (CBS) Learning Team and On-site delivery teams.

 

Principal Duties & Responsibilities

 

  • Accountable for overall quality and execution of Learning logistic, administration, planning and delivery activities
  • Keep abreast of business and training needs that may affect the Region

 

  • Support identification of process improvements related to delivery and logistics

 

  • Provide strategic guidance and support to Business HR and CBS Learning and On-Site delivery teams

 

  • Identify and recommend specific administration and delivery activities for specific learning programs

 

  • Interact with Global Learning Community of HR Expertise for training support activities

 

  • Review learning evaluation results and adjust future learning delivery approaches as needed

 

  • Promote the necessary environment for effective internal customer satisfaction and collaboration.
  • Ensure ongoing collaborative relationships with key internal operations partners
  • Assist Business HR to ensure optimization and full utilization of training resources
  • Align Training work plan with business work plan
  • Develop, implement, track and analyze reports and communicate to all levels of management on program compliance and learning needs

 

 

 

This is not an exhaustive list of duties or functions.

 

Education/ Experience Requirements

Minimum Education/Experience: 

  • 5-7 years of HR/Learning experience
  • Up to 5 years of Learning experience
  • HR Learning experience on the ground preferred
  • Bachelor education, Master preferred
  • Managing people
  • English: fluent (speaking, reading, writing)

 

 

 Areas of Skills

 

  • Strong customer management experience and ability to manage customer expectations
  • Ability to manage multiple priorities and know when to escalate issues for resolution
  • Strong time management skills to prioritize effectively and handle multiple, aggressive deadlines
  • Strong project and process management skills
  • Knowledge of learning technology tools that support learner access (e.g., virtual or mobile)
  • Basic understanding of regional laws or local requirements, as applicable for Learning
  • Knowledge of operations management and process improvement approaches, concepts, and tools
  • Knowledge of approaches, tools, and techniques for working with individuals and groups in a constructive and collaborative manner, both in person or remotely
    • Knowledge of LMS functionality,
    • Demonstrated understanding of planning, scheduling and budgeting activities
    • Knowledge of approaches, tools, and techniques for gaining cooperation and support
  • Gathers and analyzes data and effectively responds to new, complex, or problematic situations

 

Leadership Competencies  

 

  • Ability to express oneself to provide information to others effectively and in a succinct manner
  • Effective execution, balances speed with quality in achieving goals
  • Anticipates and removes potential roadblocks and develops contingency plans when needed
  • Manages expectations of others and set actionable plans to support successful achievement
  • Monitors progress and adapts plans according to changes in circumstances
  • Works effectively with people in other departments, functions and regions
  • Collects information from different sources to identify patterns, trends and solutions
  • Adopts a flexible approach to problem-solving that leads to effective solutions
  • Takes quick action to resolve customer  issues
  • Ability to encourage, motivate, and guide individuals and teams

 

 

Functional Competencies  

 

  • Prior experience as Training Leader on the ground preferred

Travel Requirements

  • Expected percentage of travel: minimal

Are you interested in working for Colgate-Palmolive? You can apply to work with us using this online application.  Attach all relevant documents such as a cover letter and resume or CV. Applications received by email are not considered in the selection process.

Become part of our team. We look forward to your application.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, gender identity, sexual orientation, national origin, ethnicity, age, disability,  marital status, or any other characteristic protected by law.


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