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Oral Health Liaison Specialist

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Date: Oct 9, 2017

Location: Cluj-Napoca, CJ, RO

Employee Referral: lei300.00  Romanian Leu

No Relocation Assistance Offered


Job Summary and Accountabilities

  • Provides branded ambassadorship & multiplication from mid-level dental and non-dental influencers that are relevant in influencing future and practicing professionals to drive recommendation, prescription & usage of consumer and professional products
  • Builds and leverages  dental, Public Health and other Oral Health influencers relevant to consumer brand choice for advocacy and recommendation of brands towards peers, young professionals, patients & consumers depending on country needs



  • Helps to define relevant criteria for segmentation and prioritization of relevant targets under the lead of hub and market Sc Affairs & Professional engagement responsible people.


  • Segments and prioritizes relevant targets in territory and/or region and/or market


  • Delivers  brand value story through engaging talks, presentations, demonstrations, education - face to face & remote, to individuals & groups & larger audiences


  • Engages influencer targets to multiply brand ambassadorship and recommendation; systematically leverages structured CDE  and centralization of dentistry for efficiency


  • Leads organization of  multiplication- and education events  supported by Manager, REMKTG, Sc Affairs or OCCs


  • Plans and executes interaction with relevant influencer target to secure long-term sustainable relationships


  • Captures and tracks OHL customers and activities in CRM system and runs reports


  • Systematically feeds back target- and market learning to Manager and hub Sc Affairs and Prof Marketing


  • Helps to define relevant performance- and output KPIs and measurement for the role


Main Responsibilities in Vigilance

Reports any Adverse Event on Colgate Products that may become aware of as part of scientific readings, participation to scientific congresses or contacts with Dentists, Dental Hygienists or Academia, according to Global Vigilance guidelines.

Making sure that all Adverse Events (AEs) are handled according to global pharmacovigilance SOPs (SOP 8920, 12525, etc.) and their local implementation.


Range of Qualifications

Level of Education:  Education to degree in Life science or Dentistry

Years of Experience (range):

  • Minimum 2 years of in-market/in-field experience with practicing  professionals and/or academia targets
  • Work experience requiring superb  communication  & persuasion skills is a must have and engagement with larger audiences a plus
  • Work experience with interactive remote and digital communication tools a plus
  • Previous work experience  with dental or pharmaceutical companies or oral health products a plus


Functional Experience and Technical Skills:  

  • Proven track record in Scientific Affairs and/or as  OCC   
  • Superb communication and negotiation skills across diverse targets with differing backgrounds and needs
  • Familiarity with digital and remote presentation & communication tools
  • Good understanding of health science & practice is a must
  • Good English


Required Competencies

  • Communicate Effectively
  • Influence/Negotiation for endorsement & multiplication at brand level + commercial perspective
  • Customer focus targeting mid-level influencers
  • Effective Execution in targeting, reaching and engaging mid-level influencers
  • Professional Partnership &  Relationship Building for endorsement & multiplication at brand level
  • Oral care Science and Brand Knowledge


Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, or any other characteristic protected by law.

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