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IT Intern, Infrastructure Site Management

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Date: Oct 23, 2017

Location: Cambridge, OH, US

 

 

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognized brand names as Colgate, Palmolive, Mennen, Softsoap, Irish Spring, Tom’s of Maine, Ajax, Fabuloso, Haci Sakir, elmex, and Suavitel, as well as Hill’s Science Diet and Hill’s Prescription Diet.

 

Location: Cambridge, Ohio, United States

No Relocation Assistance Offered

51001 

 

Colgate-Palmolive invites applications for the position of Infrastructure Site Analyst Intern for the Global Information Technology (GIT) organization. This candidate will join the GIT Americas Infrastructure team to troubleshoot technology issues for our end users located in our corporate headquarters.  

 

The Americas Infrastructure team supports all 2nd level incident resolution, PC deployment and setup.  This position involves basic hardware/software installations, ability to troubleshoot and correct problems with personal computer software, hardware and peripheral equipment.  Responsibilities include:

  • Support all infrastructure including desktops, laptops, mobile devices, LAN connectivity, 

        network printers, and application support.

  • Grasp technical concepts quickly and apply learning's based on Global GIT standards.
  • Maintain positive and productive relationships with co-workers and customers.
  • Translate & simplify technical information to non-technical users.
  • Troubleshoot hardware and software issues reported by the GIT Service Center.
  • Provide support to employees at all levels including the most senior executive level.
  • Document and share solutions used to resolve problems and concerns associated with

        personal computer equipment, hardware and software in the ticketing system. 

  • Follow through on problem determination, prioritization, resolution and closure of reported issues. 
  • Enter and modify inventory information in the asset inventory database to ensure equipment is replaced and returned on schedule.
  • Utilize available resources to reduce time and increase efficiency troubleshooting problems.
  • Research new technology and make recommendations to modify Colgate standards
  • Utilize new technology and skills to achieve faster and better results for our end users
  • Maintain and expand current technical expertise including new industry trends, Colgate

        strategic partnerships, and self-study.

 

This position requires the following qualifications:

  • Currently enrolled in a Bachelor's degree program
  • A basic understanding of PCs, networks, and mobile devices
  • Ability to work in a high-pressure, fast-paced environment  

 

Are you interested in working for Colgate-Palmolive? You can apply to work with us using this online application.  Attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process.

 

Become part of our team. We look forward to your application.

 

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, ethnicity, age, disability, veteran status, marital status, or any other characteristic protected by law.


Nearest Major Market: Columbus

Job Segment: Manager, Database, Technical Support, Network, Management, Research, Technology

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