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Customer Development Manager

Date: May 15, 2019

Location: Bangkok, 10, TH

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognized brand names as Colgate, Palmolive, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom’s of Maine, Sanex, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Science Diet, Hill’s Prescription Diet and Hill’s Ideal Balance.

For more information about Colgate’s global business, visit the Company’s web site at To learn more about Colgate Bright Smiles, Bright Futures® oral health education program, please visit To learn more about Hill's and the Hill’s Food, Shelter & Love program please visit To learn more about Tom’s of Maine  please visit

Location: Bangkok, Bangkok, Thailand
No Relocation Assistance Offered
# 73096

Position:  Customer Development Manager


Department’s Top 3 Objectives;

  1. Achieve the Commercial Goals
  2. Improve Customer Engagement in order to develop the Customer Partnership
  3. Flawlessly Execute at the shelf for shoppers


Day-to-Day Responsibilities;

  • Monitoring sales and distribution performance, particularly for new products, and taking timely action to drive continuous improvement.
  • Regularly visiting stores in order to identify areas of improvement.
  • Resolving operational issues at head/regional offices or in-store.
  • Leads development of 18-month rolling, joint, “win-win” business plans (baseline and promotions) covering sales, volume, and profitability at PPG/SKU level, and incorporating customers’ objectives and strategy.
  • Monitors compliance of 5P activity execution against established agreements/objectives and tracks interim performance of 5P activities to identify shortfalls/potential upsides against established objectives.
  • Identifies causes of 5P activities’ underperformance, both internal and external to Colgate.
  • Develops and pre-evaluates corrective action plans for 5P activities; seeks approval and executes as required.
  • Collects information on the external environment (e.g., competitor activity) during the promotion period.
  • Conducts post-evaluation analysis based on activity details and compares results with pre-evaluation analysis, explaining any potential differences.
  • Identifies insights from post-evaluation analyses and incorporates learning into future customer/RE strategy.


Required Qualifications;

  • Bachelor’s Degree in business related
  • 1-2 years or above of Consumer Goods Industry Experience
  • 1-2 years or above of Functional Experience (Modern Trade)
  • At least 1-2 years of experience in customer engagement
  • Strong Interpersonal skill
  • Good Command of English Communication
  • Computer-literate
  • Good Analytical, Negotiation skills
  • Possess leadership skills
  • Strong Initiative skill

Are you interested in working for Colgate-Palmolive? You can apply to work with us using this online application.  Attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process.

Become part of our team. We look forward to your application.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, ethnicity, age, disability, veteran status, marital status, or any other characteristic protected by law.

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