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Credit to Cash Manager

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Date: May 16, 2018

Location: Atlanta, GA, US

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognized brand names as Colgate, Palmolive, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom’s of Maine, Sanex, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Science Diet, Hill’s Prescription Diet and Hill’s Ideal Balance.

For more information about Colgate’s global business, visit the Company’s web site at To learn more about Colgate Bright Smiles, Bright Futures® oral health education program, please visit To learn more about Hill's and the Hill’s Food, Shelter & Love program please visit To learn more about Tom’s of Maine  please visit

Location: Atlanta, Georgia, United States
No Relocation Assistance Offered
# 64541

Within North America trade, Credit & Collections department is responsible for  providing strategic direction and oversight to enhance the effectiveness of business operations by delivering best in class service level on Accounts Deduction,  ensuring ongoing interaction/alignment with Customer Development Teams, Customer Development Finance and the Colgate Business Service Center Mexico and (3) serving as the primary point of contact for subsidiaries’ GM, Finance, and Sales Directors.

The NA Credit to Cash Manager, reporting to the US Customer Development Finance Director and managing a local team of 6 members, continuously improves the financial and operational processes of the group $3 billion portfolio.


Key responsibilities are:


Credit, deduction, cash application:

  • Monitor key performance metrics to measure the quality and efficiency of deductions/collection processes.
  • Lead the month end process: measure monthly performance against KPIs, prepare summary of commentary, closing meeting slides, bad debt reserve analysis, cash discount reserve analysis
  • Correspond with customers, CDO and CBS regarding past due balances to resolve credit hold situations and involve CDO if Revenue Analyst unable to get information from customer.
  • Approve new credit limits for customers.
  • Move legal accounts to suspense ledger write off bad debts and prepare and file bankruptcy claims and then monitor bankruptcy progress.
  • Own the post-audit process.
  • Other activities include: participation and administration of operation and business partnering



Control & Compliance:

  • Quarterly coordinate with External, Internal auditors and lead the annual Revenue SOX process on Revenue.
  • Ensure GTN control at all time :
    • Work actively with CDO/CBS to reinforce proof of performance discipline
    • Lead quarterly rebates/deduction aging reviews with CDT Finance Managers
    • Timely accounts reconciliation
    • Ensure revenue recognition policies are properly followed in accordance to GAAP.
    • Stay appraised of accounting, planning, control, financial analysis, and reporting developments. Partner with Corporate Controller’s organization to perform review of financial information to ensure that it is accurate and in compliance with reporting requirements for GAAP.



  • Coach direct reports, creating annual objectives for the team, and document performance and deliver / administer reviews and IDPs.
  • Elevate the CDT Finance/ CDO/CS&L financial understanding through regular workshop, training sessions.
  • Actively participate in credit share groups.


Continuous improvement:

  • Accelerate simplification with CDT Fin/ CBS /Customer Alliance reports and analytics.
  • Working with IT, drive system improvement in CBP account planning and account receivables analytics.
  • Ensure smooth implementation with S4 Hana / new CBP rollout.



The main capabilities required for this position are:

  • Proactive and motivated, with a positive attitude and high flexibility and a tendency to look for continuous improvement and innovation opportunities.
  • Excellent problem solving and analytical skills, in particular, understanding key financial and operating drivers of the business.
  • Team player leading cross-functional teams, with the ability to build and manage key relationships in a large virtual organization and to navigate through ambiguity. 
  • Excellent communication skills:
  • Strong comfort level with applications like Excel, PowerPoint, SAP, CBP, and with learning new systems as needed.
  • Experience in Credit to Cash operations preferred.


Are you interested in working for Colgate-Palmolive? You can apply to work with us using this online application.  Attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process.

Become part of our team. We look forward to your application.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, ethnicity, age, disability, veteran status, marital status, or any other characteristic protected by law.

Nearest Major Market: Atlanta

Job Segment: Credit, Accounting, ERP, Manager, SAP, Finance, Technology, Management

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